Refund Policy
Effective Date: January 1 2025
At SwiftyReaders.com, we are committed to providing high-quality digital products, including eBooks, AI-generated images, and stock images. Due to the nature of these digital products, we have established the following refund policy:
1. Refunds and Exchanges
- Digital Products: All sales of eBooks, AI-generated images, and stock images are final. Due to the digital nature of these products, we do not offer refunds or exchanges once the purchase is completed.
- Defective Files: If you encounter any issues with downloading or accessing a file, please contact our support team at [support@swiftyreaders.com]. We will investigate the issue and, if necessary, provide a replacement file or resolve the issue to ensure you receive the product you purchased.
2. Cancellation of Orders
- Before Purchase: You may cancel your order before completing the purchase process. Once the transaction is confirmed and the product is delivered, cancellation is no longer possible.
- After Purchase: Once a purchase is completed, it is considered final, and no cancellations or refunds will be processed.
3. Support for Issues
- If you experience any technical issues or defects with the digital products, please reach out to our support team for assistance. We are dedicated to resolving any problems and ensuring that you receive the product you paid for.
4. Exceptions
- Special Cases: We may consider exceptions to this policy on a case-by-case basis, particularly in instances of accidental duplicate purchases or technical errors that prevent access to the purchased product. Please contact us with detailed information about your situation for review.
5. Contact Us
- For any questions regarding this refund policy or to request support for technical issues, please contact us at [support@swiftyreaders.com]. Our team is here to help and ensure a satisfactory resolution to any problems you may encounter.
By purchasing from SwiftyReaders.com, you agree to adhere to this Refund Policy. We appreciate your understanding and cooperation.